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The Ministry of Economic Development has launched a chatbot on business support measures
The Russian Ministry of Economic Development is launching a chatbot on measures to support small and medium-sized businesses affected by the coronavirus pandemic. This was announced on Wednesday at a briefing by the head of the department Maxim Reshetnikov. He also suggested contacting him personally on Instagram if, for some reason, entrepreneurs are unable to get help.
"The most important issues are the implementation and bringing all these measures to a stage where businesses can easily, understandably and simply take advantage of this," the Minister stressed. According to him, "there are quite a lot of issues, these are issues at the regional level, these are issues related to the work of a number of banks, these are issues of configuring systems."
The Ministry of Economic Development is in constant contact with the business communities, Maxim Reshetnikov confirmed. "We have agreed that the control is carried out by OPORA Russia, the ONF, the Chamber of Commerce and Industry, the Russian Union of Industrialists and Entrepreneurs, and Delovaya Rossiya. We are in constant contact with all organizations. We are meeting with the business. We try to take all proposals into account when preparing new packages of measures," he added.
The Minister recalled that all existing business support measures are collected in a special section on the website of the Ministry of Economic Development, called "Virus-free Economy." "Also, a chatbot has been launched in the most popular messengers, in which you can ask all questions and which will advise you where to turn," he said.
